We’ve got answers!

-1-
What is standard production time?

Most orders ship within 6-10 days from art approval. All art approvals (for each item chosen) must be confirmed before production begins. All items that are imprint-able inside the box will be proofed within 1 business day. Production will not start until all proofs are approved.

-2-
Can we design and totally customize the entire box?

For an entirely custom printed box, please call factory for templates, production time and pricing. Box dimensions are made to accommodate the most popular selected contents. Once your box is created, you can email us to confirm if there will be a sizing issue.

-3-
Can I order assorted colors of some items but just 1 color of a different item?

Yes. Just indicate the instructions on your PO.

-4-
Can I use other GMG items?

Yes. The concept of this website was to choose the most popular products. The setup fee will cover any of our products.

-5-
Can I have other supplied items added to the swag box and if yes, what is the costs?

Yes, you can. There is a small fee added. This depends on quantity, item(s) added. Please call factory for details. Production will not commence until all items are received and confirmed.

-6-
Can we add our literature to each box?

Yes. There is no charge for this service, however, production time will not begin until all literature is received and confirmed. If you need GMG to print the literature, please call factory for a printing quote. (This is outsourced and quoted from independent printers.)

-7-
Is there a setup fee?

There is a $125.00 (g) setup fee that includes all artwork, setups, plates and screens. All pricing includes a 1-color 1-location imprint, unless otherwise specified, on imprint-able products. Pricing also includes a 1, 2 or full color imprint on the top of the box for the larger box, or a full color sticker for the smaller box. (Lg box is 12x9x4 and sm box is 10x6x4.) For an entirely custom printed box, please call factory for details and pricing.

-8-
Can I request a virtual spec sample?

You can request a free virtual sample. Simply select your box, add or change any of the items and colors. Email us the imprint info from your customer, or provide us with their website, so we can create a sample that matches their branding. Please allow 1-2 days to receive the proofs.

-9-
How are these shipped?

There are 5 larger swag boxes to a master carton. Depending on the items chosen for each swag box, the average weight of a master carton is 22 LBS. For 50 or more swag boxes, we suggest shipping via freight.

-10-
Can I have each box shipped directly to the recipient?

Yes, there is a $3.00 (g) service charge for each swag box, plus the actual freight charges. We use UPS only for this service, unless shipping labels are provided. Each box is shrink wrapped and the shipping label is applied on top of the film to protect the design on the box.

-11-
If I want to change the imprint method, what is the pricing?

The setup will be included of any imprint method we offer. There will only be a run charge per piece. You can visit the item product page for templates and running charges. You can also email CS.

-12-
Are the snacks kosher?

All snacks are certified kosher. If a particular snack is not available, then it will be replaced with a snack of equal or greater value.